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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

James Smith

February 22, 2023

5  out of  5 rating by James Smith
"Megan was fantastic and got me squared away within minutes."

Eric Mansell

February 17, 2023

5  out of  5 rating by Eric Mansell
"I threw the kitchen sink at Jane for our business / personal insurance needs, and she nailed it! Thank you for sorting through the complexities, and unblocking a future partnership for our business."

Eliyas Redwan Redwan

February 9, 2023

5  out of  5 rating by Eliyas Redwan Redwan
"Was very helpful and very easy to talk too."

Michael Dang

February 9, 2023

5  out of  5 rating by Michael Dang
"I called 10 min before closing to get what I thought was just going to be a quick quote. Jane not only got me the quote I was asking for but took the time to review my account and found discounts I had qualified for but was never applied. Now that’s above and beyond service!"

julieta alexandra

February 2, 2023

5  out of  5 rating by julieta alexandra
"Super helpful and kind! Thank you for your help today."

Kirby Wetherbee

January 31, 2023

5  out of  5 rating by Kirby Wetherbee
"Liz was awesome and got me set up with renter's insurance right quick."

Michael H Morales

January 31, 2023

5  out of  5 rating by Michael H Morales
"Prompt, professional response to my requests and needs. I appreciate representatives who are courteous, with good business acumen and direct talk. Good job Danelle Laney!"

Akshay Dhokale

January 24, 2023

5  out of  5 rating by Akshay Dhokale
"Megan was friendly and quick to help with the changes I requested, and happily addressed all my questions/concerns."

JAJAJA F

January 23, 2023

5  out of  5 rating by JAJAJA F
"(Translated by Google) Completely satisfied with the service provided, excellent customer service, very friendly, and the lowest price in insurance Recommended. (Original) Completamente satisfecho con el servicio brindado ,excelente atención al cliente,muy amable, y el precio más bajo en aseguransas Recomendado."

Prabal Vashisht

January 21, 2023

5  out of  5 rating by Prabal Vashisht
"Bethany was really helpful"

miguel flores

January 21, 2023

5  out of  5 rating by miguel flores
"The agent helped me a lot. She’s the best"

David Parker

January 20, 2023

5  out of  5 rating by David Parker
"Liz was incredible to work with. Answered steams of questions related to changes on insurance policies. Super friendly; very knowledgeable. And super grateful she was able to assist in Spanish when some English words escaped me."

Gladys Perez

January 19, 2023

5  out of  5 rating by Gladys Perez
"I called in for a new car insurance quote and I was attended by Liz Trujillo out of the Seattle office. She was very professional, so helpful answered all my questions. I was with another insurance provider for four years so starting a new policy concerned me a little, But Liz made it so easy , she went above and beyond to attend all my concerns. I highly recommend her !! 10-10 Experience!!"

Tiffany Miller Campbell

January 17, 2023

5  out of  5 rating by Tiffany Miller Campbell
"Outstanding customer service and professionalism."

Julio Reyes

January 16, 2023

5  out of  5 rating by Julio Reyes
"There should be million stars in the review to be able to give them to Susana and Liz.. Susana and Liz made process more than easy for me. They have been Angels sent by GOD!!!"

Shannon Kaneshiro

January 16, 2023

5  out of  5 rating by Shannon Kaneshiro
"Jane was fantastic in getting my replacement car insured. Service was quick, painless & stress free!"

Paige Roesler

January 12, 2023

5  out of  5 rating by Paige Roesler
"Liz was awesome to work! Not only did she provide great customer service she was also very knowledgeable and helped walk me through the best coverage options for my husband and I."

Mary Escalona

January 4, 2023

5  out of  5 rating by Mary Escalona
"Susie was very nice and helpful and got me a good quote. Would recommend 100%"

Hugh O'Brien

January 3, 2023

5  out of  5 rating by Hugh O'Brien
"Very fast and efficient service."

Alexis Poole

January 2, 2023

5  out of  5 rating by Alexis Poole
"Love this office! Danielle is awesome… always makes sure I understand my coverage and is ALWAYS trying to get me more coverage for less money! I appreciate it!"

Cristina Sarnelli

December 31, 2022

5  out of  5 rating by Cristina Sarnelli
"Liz was a fantastic help as she transitioned my State Farm Illinois policy to a Washington policy after moving to Seattle. She also helped add my partner to a State Farm plan and got us the best coverage for the best price. She was super friendly, knowledgeable and caring on the phone! She knows her stuff and is a joy to talk to!"

Mustafkey-official-chanel

December 23, 2022

5  out of  5 rating by Mustafkey-official-chanel
"I would recommend to anyone who is interested a good rate with excellent service Thank you Suz"

Ricky Carroll

December 21, 2022

5  out of  5 rating by Ricky Carroll
"Danelle was excellent! Friendly, responsive, and efficient. Thanks Danelle!"

Cyndal Ellenberger

December 19, 2022

5  out of  5 rating by Cyndal Ellenberger
"Danelle and the whole Belltown State Farm team is amazing to work with. I established my policy nearly 16 years ago with Youkie and have never been disappointed."

Michelle Soledad

December 15, 2022

5  out of  5 rating by Michelle Soledad
"Jane was amazing with helping me set up my auto insurance! As a young driver, she made time to teach me and explain everything I needed to know when it comes to buying a car and getting insured! She introduced great bundles as well! Overall, she was super nice, very helpful, and got me the best rate!"