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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jordann D

July 19, 2025

5  out of  5
rating by Jordann D
"Riley Wilkins helped me so much over the phone. From the beginning of the conversation I felt like my needs were being taken care of and he answered all my questions. He was supportive, helpful and personable. I am grateful he was the one to help my fiance and me!"
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Vivian Lee

July 18, 2025

5  out of  5
rating by Vivian Lee
"I had the best insurance shopping experience thanks to Theo! From the very beginning, she knew exactly what questions to ask to ensure all my specific needs were fully understood and addressed. It was clear that her deep experience and knowledge were behind every thoughtful recommendation she made. Unlike an automatically generated quote online, she was able to find me better coverage at a great price, tailored exactly to my situation. Her level of care and attention to detail gave me real peace of mind, and I truly felt like I was in expert hands the entire time. I can’t recommend her highly enough—she made what’s usually a stressful process feel smooth, easy, and even enjoyable."
We responded:
"Thank you for your feedback! We’re happy to know Theo was able to assist quickly and clearly. It’s a pleasure being of service. — Team Chambers - State Farm Insurance Agent, Seattle, WA"
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Julia Kelly

July 17, 2025

5  out of  5
rating by Julia Kelly
"Nice and helpful team members!"
We responded:
"Thank you for your kind words! We’re glad you had a positive experience with our team and truly appreciate your support. — Youkie Chambers - State Farm Insurance Agent, Seattle, WA"
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Anne Stavrica

July 17, 2025

5  out of  5
rating by Anne Stavrica
"BEST OF THR BEST. 💯💯💯💯I love working with Theophila Rosen at Youkie Chambers State Farm. She is extremely knowledgeable and competent and my go-to person. Theophila always takes the time to explain coverages, and to give recommendations, and she understands and advocates for what kinds of coverage is best for my situation. I trust her because I can tell she is looking out for me. She is an advisor in all things insurance and makes what can feel like a chore instead a pleasant interaction and even a delight. And she has a knack for explaining things so that they are easily understandable. Just a conversation with her reveals this is someone who cares about people, who is ethical, and who sincerely and expertly seeks the best for her clients. Youkie always has the best of the best on her team, and Theophila is certainly the best of the best. Thank you, Youkie, for running an exceptional insurance office and for having Theophila Rosen as part of your team."
We responded:
"We’re incredibly grateful for this detailed and heartfelt feedback. Theophila’s dedication and care shine through in every interaction, and we’re so glad that came across in your experience. Thank you for trusting us with your insurance needs and for recognizing the values we stand for. Thanks again for choosing us! — Youkie Chambers - State Farm Insurance Agent, Seattle, WA"
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Zach Sturgill

July 17, 2025

5  out of  5
rating by Zach Sturgill
"What impressed me most about Riley was his exceptional communication and efficiency. He was always quick to respond to my calls and emails, and he explained complex insurance details in a way that was easy to understand. He got everything sorted for me in exceptional time. I couldn't be happier with the service and highly recommend this agency!"
We responded:
"We’re so pleased to hear how helpful and responsive Riley was throughout your process. Clear communication is a top priority for us, and your feedback reassures us that we’re on the right track. Thanks again for choosing us! — Youkie Chambers - State Farm Insurance Agent, Seattle, WA"
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Hannah Chun

July 16, 2025

5  out of  5
rating by Hannah Chun
"Riley is amazing! I’m new to the adult world and getting insurance, but he helped walk me through the process and gave me tips on how to make getting renter’s insurance approved easier. Any changes I wanted to make on my insurance was easily changed on their end as well. I really appreciate the kindness and quick and easy interaction!"
We responded:
"We love hearing how Riley supported you through your first insurance experience. It’s important to us that you feel confident and informed every step of the way. Thanks for sharing! - Youkie Chambers - State Farm Insurance Agent, Seattle, WA"
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Nat Natarajan

July 16, 2025

5  out of  5
rating by Nat Natarajan
"I appreciated Theo’s help in following up on my claim requests and responding both through phone and email for quick resolution. Thank you"
We responded:
"Thank you for your review. This is exactly that type of service we strive to provide each one of our customers when you have a claim. We plan to highlight Theo in our team meeting. - Youkie Chambers - State Farm Insurance Agent, Seattle, WA"
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Michael

July 15, 2025

5  out of  5
rating by Michael
"I worked with Jane. Jane is very knowledgeable about the use case I needed my insurance for. The process was smooth and quick. Jane collected my information. Jane noticed I forgot to mention some information and asked me about it. Jane followed up with documents quickly (1-2 minutes) after our conversation. I liked the quick follow up because it allowed me to make progress quickly. When I needed to change some information later, Jane again followed up with documents quickly. Overall, working with Jane was a very easy and quick process. Thank you!"
We responded:
"Michael, thank you for this amazing review! We are happy to hear Jane made this process smooth and quick for you. Our goal is to provide phenomenal customer service all the time. Yay Jane!!! - Team Chambers - State Farm Insurance Agent, Seattle, WA "
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R Ras

July 15, 2025

5  out of  5
rating by R Ras
"I always have a great experience this agency. Eli was able to easily help me with my billing questions"
We responded:
"We really appreciate your feedback and recommendation! Eli is a great asset to our team and always strives to make the process seamless. - Youkie Chambers - State Farm Insurance Agent, Seattle, WA"
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Beth Wanjiku

July 14, 2025

5  out of  5
rating by Beth Wanjiku
"Theo she is so helpful every time I talked to her and she always make sure your satisfied with what you want."
We responded:
"Thank you, Beth! This means the world to us to hear such as kind words about Theo. She is the best! - Youkie Chambers - State Farm Insurance Agent, Seattle, WA"
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Meredith Farmer

July 12, 2025

5  out of  5
rating by Meredith Farmer
"Riley is wonderful to work with—friendly, helpful, and quick with email! I'd definitely recommend him."
We responded:
"Thanks! Riley is the best! We plan to high five him in our team huddle. Thanks for being our client. - Team Chambers - State Farm Insurance Agent, Seattle, WA"
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Violet Van Buren

July 12, 2025

5  out of  5
rating by Violet Van Buren
"Very helpful and knew exactly what I wanted to hear even though my question was difficult!"
We responded:
"Thank you for your kind words! We’re glad you had a positive experience with our team and truly appreciate your support. — Team Chambers - State Farm Insurance Agent, Seattle, WA"
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Kevin Lee

July 10, 2025

5  out of  5
rating by Kevin Lee
"I enjoyed the service!"
We responded:
"We’re glad to hear that! Thanks so much for taking the time to leave us a review. — Youkie Chambers - State Farm Insurance Agent, Seattle, WA"
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Mapu

July 9, 2025

5  out of  5
rating by Mapu
"Thank you Danelle for your help today! I appreciate it. You made the change in my renter’s insurance easy!"
We responded:
"Thank you so much for your kind words! We’re happy to hear Danelle made the process smooth and stress-free for you. We’re here anytime you need us. We truly appreciate your trust in us! - Youkie Chambers - State Farm Insurance Agent, Seattle, WA"
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David Hananel

July 9, 2025

5  out of  5
rating by David Hananel
"Typical insurance needs are typical, easy to deal with, car, house etc. I am a photography enthusiast with multiple cameras and lenses that I have kept insured separately as they travel with me frequently. They also keep changing constantly which needs to be reflected in coverage. Agent Danelle Laney has been exceptional in helping me keep all that up-to-date over the years! Thank You!!!"
We responded:
"Thank you for such a thoughtful and detailed review! Your photography gear is important, and we’re so glad Danelle has been able to support you in keeping it protected as your needs evolve. Your loyalty means a lot to us, and we look forward to continuing to be there for you, no matter where your adventures take you! - Youkie Chambers - State Farm Insurance Agent, Seattle, WA"
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Clint Carlton

July 9, 2025

5  out of  5
rating by Clint Carlton
"I’ve been a State Farm customer for 37 years and have never looked for another carrier. It all comes down to service, even when price could have been better somewhere else potentially. I’ve been with three agents in three different states as my life took me to different places. I’d like to recognize Jane Cloniger at Youkie Chambers in Belltown who has been phenomenal to work with as my needs have changed again. She is knowledgeable about the policies, the regulations, and the opportunities to maximize coverage. She keeps great notes (revolutionary I know) and she follows up. I don’t leave many reviews, but “like a good neighbor”, I’m happy to do so for Jane. Keep up the great service!"
We responded:
"Thank you so much for your incredible loyalty over the past 37 years! It truly means the world to us. Jane is an outstanding part of our team, and we’re so glad she’s been able to provide the expert, personalized service you deserve. We’re honored to be your trusted insurance provider and look forward to continuing to support you wherever life takes you. - Youkie Chambers - State Farm Insurance Agent, Seattle, WA"
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Robby McKee

July 9, 2025

5  out of  5
rating by Robby McKee
"Jane is my go-to! She is incredibly helpful and knowledgeable about my plans and helps put my best interests first."
We responded:
"Thank you for sharing such kind words about Jane! We’re happy to hear how much you value her support and guidance. Putting our customer’s best interests first is what we strive for every day, and we’re so happy you feel that in your experience with us. We’re always here for you! - Youkie Chambers - State Farm Insurance Agent, Seattle, WA"
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Katie B

July 1, 2025

1  out of  5
rating by Katie B
"As a State Farm customer for over 10 years, I've always been happy—until now. My recent experiences with the Belltown Insurance Agency, managed by Youkie Chambers, have been incredibly frustrating and unprofessional. In February 2024, I requested my renter's insurance be canceled when I purchased condo insurance. By May, I discovered it was still active. Despite assurances of a refund for erroneous charges, I only received one month's backdate, not my original request. Responses have been unhelpful and discourteous. Compounding this, on May 28th, I learned my new condo insurance was canceled in error. It's been over a month with no follow-up or explanation from the agency. Adding to the frustration, when I sought information on reporting a grievance to State Farm corporate, the agency provided incorrect information, hindering my ability to escalate. I'm extremely disappointed and have lost all confidence in the Belltown Insurance Agency. Do not recommend."
We responded:
"Katie, thank you for taking the time to share your feedback. We sincerely apologize again for the mistake that occurred while processing your request. As soon as we became aware of the issue, we reached out to you immediately to explain the situation and begin the process of correcting it. If we hadn’t brought it to your attention, it’s likely it would have gone unnoticed, but our goal is always to be transparent, proactive, and take ownership when something goes wrong. We understand your frustration, and we want to reiterate that we’ve worked directly with the State Farm corporate office to ensure the correction was made properly and as quickly as possible. We also provided you with the appropriate contact information for filing a formal complaint, as we take these matters seriously and want your concerns to be heard at every level. As we’ve offered several times before, we would still very much welcome the opportunity to sit down with you, review your policies in full, and make sure you feel supported and confident in your coverage going forward. We truly value you as a customer and are committed to doing better. If you’d like to schedule a time to meet, we’re here for you. - Youkie Chambers - State Farm Insurance Agent, Seattle, WA"
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Erika Ent

July 1, 2025

5  out of  5
rating by Erika Ent
"Danelle was so friendly and kind. Great service!"
We responded:
"Rick, Thank you for the kind words! We’re so glad to hear Danelle was very friendly, kind and provided you a great service. We appreciate your recommendation and are grateful for the opportunity to serve you! - Youkie Chambers - State Farm Insurance Agent, Seattle, WA"
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Rachelle miles

June 26, 2025

5  out of  5
rating by Rachelle miles
"Good experience and helped me with my questions"
We responded:
"Rachelle, your 5-star rating means a lot to us. We're grateful for the opportunity to assist you with your insurance needs. If you ever have questions or require assistance, feel free to reach out anytime! - Youkie Chambers - State Farm Insurance Agent, Seattle, WA"
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Sean Painter

June 26, 2025

5  out of  5
rating by Sean Painter
"Jane was super helpful working with me through my multiple policies!!"
We responded:
"Thank you for your awesome feedback! We’re glad to hear Jane was able to assist you through your multiple policies. We’ll be sure to share your appreciation with her. Thanks again for choosing us! - Youkie Chambers - State Farm Insurance Agent, Seattle, WA"
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Arwa Abdulrahman

June 24, 2025

5  out of  5
rating by Arwa Abdulrahman
"Eli was very helpful, and explained to me everything about my policy, thanks for your help"
We responded:
"Thank you for your kind feedback! Eli is a true professional, and we’re glad he was able to assist you with care and expertise. We’ll be sure to share your appreciation with him. Thanks again for choosing us! - Youkie Chambers - State Farm Insurance Agent, Seattle, WA"
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Emily L

June 24, 2025

5  out of  5
rating by Emily L
"Riley was incredibly helpful and amazing. Getting insurance was so easy thanks to Riley!"
We responded:
"Thank you for the kind words! We’re so glad to hear Riley provided such amazing experience. Helping our customers feel confident and informed about their insurance options is what we strive for every day. We’ll be sure to share your feedback with him! - Youkie Chambers - State Farm Insurance Agent, Seattle, WA"
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Yuly Avila

June 24, 2025

5  out of  5
rating by Yuly Avila
"Excellent atención, they help me with all my process and answer all my questions."
We responded:
"Yuly, your 5-star rating means a lot to us. We're grateful for the opportunity to assist you with your insurance needs. If you ever have questions or require assistance, feel free to reach out anytime! - Youkie Chambers - State Farm Insurance Agent, Seattle, WA"
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Ryan Hrbacek

June 23, 2025

5  out of  5
rating by Ryan Hrbacek
"I contacted the team to help update my policy with a new mortgage lender, and Jane was very helpful. Thanks, Jane!"
We responded:
"Thank you for the kind words! We’re so glad to hear Jane was very helpful. We appreciate your recommendation and are grateful for the opportunity to serve you! - Youkie Chambers - State Farm Insurance Agent, Seattle, WA"